“What can you do to increase collaboration between HR and other leaders?” That question was asked of Peter Navin, SVP of employee experience at Grand Rounds. His answer, which took me aback, was “analytics.” I always position analytics as a…
analytics
Are You Overlooking the HR Research That’s Already Out There?
Most of the useful data crunching in HR occurred long before the term analytics graced the booths of every darned vendor in the trade shows. That work was done by trained scientists in universities and subject to peer review. It…
Data Journalism for HR: A Beginner’s Guide
For the average person, data without a narrative is like a trip into the wilderness without a compass: overwhelming and disorienting. But when the facts are tied together by a good story, an otherwise intimidating journey turns into an enriching experience….
What Do You Do When You Have Too Many Hypotheses?
The most useful analytics begin with a clear question that is relevant to the business. For example, does it pay to continue to recruit at small universities or should we stick with the big ones? This gives the analytics team…
Is Your Data Digging Turning Up Fake News?
I was reading a description of different advanced analytics methods and I felt there was something quite wrong. I had hard time putting my finger on it. Technically the descriptions were accurate, but at a more subtle level there was…
Three Practices Every HR Team Needs to Adopt
An HR team can make all the difference in the internal success and versatility of a business. From hiring the most qualified talent to maintaining a strong and healthy company culture, HR reps play an integral part in thriving organizations….
How to Use Data to Improve Customer Service Performance
The relationship between increased employee engagement and a company’s revenues are strong. Multiple studies, including research from Gallup, have found that the odds of success were nearly double for those workers in the “engaged” group versus the “disengaged” and the…
4 Steps to Becoming a Valued Business Partner
What if you could speak a language understood by everyone in the world? What, you say. There is no such language. Ashley Vella, an Amazon HR business partner, disagrees with you. Math, she explains in the DisruptHR video from Vancouver,…
Does Intuition Have a Place In Analytics?
When you walk into a meeting and immediately think “this is going to be trouble” that feeling is not based on objective, measurable factors; it’s intuition. As analysts who are trying to shift from a world of opinion to a…
Diversity, Interviewing, Analytics and AI are the Top Global Recruiting Trends
Each year, over the past few years, I look forward to reviewing LinkedIn’s annual recruiting trends report. The 2018 version is no different! It’s 60 pages of insight and case studies, and really digs into the hottest trends in recruiting…
Don’t Confuse KPIs and Analytics
Some companies tell me about their plans for people analytics and soon it becomes apparent that their mandate is something different: they’ve been asked to report KPIs. The difference between analytics and KPIs can be illustrated by how they think…
An Uncomfortable Truth About Analytics
As an advocate of analytics its pains me to reveal the truth that analytics never delivers answers. No matter how big your data set or how clever your analysis, you will never be able to prove a proposition beyond doubt….
5 Challenges to Getting Your HRMS Do Real Analytics
Leaders across the organization recognize that making workforce decisions based on facts and data — instead of intuition alone — is a key route to increasing their impact on the business. Now, more than ever, business leaders need strategic insight and…
HR Analytics: How to Tell Your Data Story
For decades, HR organizations have operated with a “softer approach” to business, relying more on intuition and less on hard facts to make workforce decisions. It’s an approach that allows HR practitioners to get the job done, but makes it…
HR Analytics Made Simple and Easy
Every HR leader, whether mathematically inclined or not, should be looking for some quick wins in analytics. Part of this is political — you are expected to be doing analytics and if you’re not you damage the credibility of the…
The HR Analytics Rocking Horse: Lots of Action, Little Progress
As we head full-on into the second month of 2017, a friend sent me the link to a survey analysis that is extremely eye-opening. Still Under Construction: The State of HR Analytics 2016, conducted and published by the New Talent…
The Difference Tech Is Making In Benefits Analysis
We live in an era of digital transformation, and digital HR has become the new normal. Take it from HR visionary Josh Bersin: “Today we want HR technology that delivers a great employee experience and makes our work-life more productive…