Empowerment is one of those buzzwords that achieves near-universal plaudits. Of course, leaders want to empower their people. What kind of monster … Read more

Empowerment is one of those buzzwords that achieves near-universal plaudits. Of course, leaders want to empower their people. What kind of monster … Read more
Employees are the heart of every business. They make it possible to keep the lights on, turn a profit, create happy customers, and ultimately to achieve … Read more
As HR professionals, your role encompasses a wide array of responsibilities that collectively help build and maintain a company culture that allows … Read more
When I talk with companies about employee engagement and culture-building, I like to ask a pretty simple question at the start: Why do you want to focus on … Read more
According to a study by Bamboo HR, 68% of employees in the US have left a job within the first three months and another 31% jumped ship within six months. … Read more
These days, the thought of getting sick is front of mind for all of us. Imagine though that when the cough and fever arrive, we push away our thermometers … Read more
The COVID-19 pandemic has drastically changed how we communicate and work, and expanded an oft-overlooked engagement challenge to the broader working … Read more
Employees now demand a seamless digital experience between their private and professional lives. That’s according to the results from the first … Read more
Given the high cost of recruiting and training top talent, HR professionals are continually looking for ways to optimize the employee experience. One … Read more
While most companies are focused on improving the customer experience (CX) for all the right business reasons, the leading ones are discovering a secret … Read more
Many companies are turning to data to better understand employee interactions, improve collaboration, and optimize engagement efforts all while trying to … Read more
“We are losing privacy at an alarming rate. We have none left.” — John McAffee, founder of McAfee Anti-Virus “Publicity is justly commended as a … Read more
External workers are employees who work for a company but who are not on its formal payroll. This includes temporary staff, contract employees and … Read more
The prospect of becoming irrelevant and marginalized in the digital age is increasingly incentivizing organizations to look for ways to attract and retain … Read more
There’s a lot out there right now on employee experience (or “EX” as we call it). It’s not a new concept — as an industry, we’ve analyzed employee behavior … Read more
In the Experience Economy, the customer is the innovator, not the enterprise. Technology lets customers create very personalized experiences. As people … Read more
User experience (UX) is everywhere around us whether you notice it or not. Consider the apps you love and use every day — every icon, swipe, color … Read more
Every year, in either the 4th quarter or the 1st quarter, we all get the prognosis of the crystal ball view from the “futurist” as to what either the … Read more
The heart of any organization is its staff. Employees carry out the mission of a company, they interact directly with customers, and they are responsible … Read more
Gallup estimates that actively disengaged employees cost US employers $483 billion to $605 billion in lost productivity each year. But when executives look … Read more