feedback

Coaching the James Bond Way

Remember what it was like to be busy in the year 2000? It was nothing compared with today’s overwhelmingly-connected-at-all-times kind of busy. Now we’ve got texts, emails, WhatsApp, phone calls, Skype and Zoom to contend with. Given our high level…

Are You Bike-Shedding Your Feedback?

Bike-shedding refers to the act of spending lots of time on unimportant details while leaving crucial matters unattended. The term traces back to 1955 article in The Economist by C. Northcote Parkinson, a British naval historian and author. “Parkinson’s Law…

Why Do You Do It This Way?

Whenever I familiarize myself with a new company – because I am writing a case study on them or have been asked to speak to a group of their executives — I find out what its key processes are and…

Great Managers Coach By Holding Up A Mirror

It’s no secret that the feedback we share with others fails to bring about positive and lasting change. By some estimates, people ignore our feedback nearly 70% of the time. There are lots of reasons why – it’s not specific, too infrequent, and…

Is Your Feedback Making People Tired?

People can’t fix what they can’t see. From time to time, it’s our job as managers to see for them. By providing eye-opening feedback, we eliminate some of the tunnel vision that keeps others from recognizing their personal or professional…