David Lee

David Lee is the founder and principal of HumanNature@work and the creator of Stories That Change. He's an internationally recognized authority on organizational and managerial practices that optimize employee performance, morale, and engagement. He is also the author of "Managing Employee Stress and Safety," as well over 60 articles and book chapters. You can download more of his articles at HumanNature@work, contact him at david@humannatureatwork.com, or follow him on Twitter at http://twitter.com/humannaturework.

Articles by David Lee

Leadership, Talent Management

What Effect Do You Have on People? Are You a Net Positive or a Negative?

Positivejob

At a recent event, I noticed the dramatic difference between an entrepreneur’s demeanor when he interacted with me, compared to moments later when he interacted with another person.

With me, Jack expressed enthusiasm and optimism for his start-up business (which, btw, I believe will be a game-changer for monetizing the social sharing of images on Pinterest and through other social media). As I asked him questions and listened intently, he eagerly shared new developments and spoke freely about his plans.

Then, a man who I’ll call Walter, came by and started to talk with Jack. Walter also knows Jack and knows that Jack’s business has tremendous potential. After shaking hands, he immediately asked Jack about his progress in a particular aspect of his business. Read more…

Talent Management

Three Critical Conversations that Boost Employee Engagement

Illustration by istockphoto.com

In our TLNT article Despite Your Best Efforts, Why Aren’t Your Employees More Engaged?, we promised to provide follow-up “How to” articles on how get the information you need from your employees about how to boost their engagement.

As we noted, the information you need to boost employee engagement, is NOT found in surveys, but through individual one-on-one conversations.

Why? Because employee engagement is an individual experience. Read more…

HR Insights, Talent Management

The Power of Feedback in Improving Employee Performance

123RF Stock Photo

I’ve got a cool story for you about the power of sharing feedback — both positive and negative.

A while back, I wrote a letter to the president of my credit union (let’s call her Sarah). I wanted to let her know about a teller who was consistently cold and impersonal. Whether she was waiting on me or another member, she would have this sullen, “I hate my job” expression.

I never saw her looking friendly or happy. Ever. Read more…

Culture

How to Create a Workplace You Would Love To Work In

© gstudio - Fotolia.com

 My vision is to create a world I want to live in.” – Peter Bregman

Peter Bregman, founder of the Bregman Leadership Institute said this at a recent (and amazing) leadership program.

While his vision deeply resonated with me on a personal level, I also found myself thinking about what a great message it would be when applied to the workplace. Read more…

Leadership, Talent Management

How to Unleash the Awesome, “Can Do” Spirit In Your Employees

Can Do

I loved the video below (People Are Awesome 2013) so much, I used it in two recent presentations on how to cultivate a resilient workforce.

Now, I didn’t just share this video because it was so fun and uplifting; I shared it because it is a great metaphor for the following:

  1. The potential people — including your employees — have to do awesome things; Read more…
Talent Management

Despite Your Best Efforts, Why Aren’t Your Employees More Engaged?

Illustration by istockphoto.com

By David Lee and Jacob Schneid

Despite millions of words written and millions of dollars spent on improving employee engagement, the needle has barely budged over the years.

From Gallup’s State of the American Workplace:

While the state of the U.S. economy has changed substantially since 2000, the state of the American workplace has not. Currently, 30 percent of the U.S. workforce is engaged in their work, and the ratio of engaged to actively disengaged employees is roughly 2- to-1, meaning that the vast majority of U.S. workers (70 percent) are not reaching their full potential — a problem that has significant implications for the economy and the individual performance of American companies. Gallup’s research shows that employee engagement remains flat when left unmanaged.” Read more…

Leadership, Talent Management

Are You Giving Employees What They Truly Hunger For?

123RF Stock Photo

At a recent event on how non-profits can use social media, self-professed Twitter junkie Jessica Esch, from United Way of Greater Portland, shared her social media secret sauce for successfully engaging followers.

One of her secret sauce ingredients stood out for me because it’s a phrase, and a practice —  love and try to do — yet we never see talked about in the corporate world. This is a shame because this practice is not only a great way to engage people in the social media world, it is also a game-changing offline strategy for engaging employees. Read more…

HR Insights, Talent Management

Why It’s Good For You (and Your Company) When You’re an Energizer

123RFstockphoto.com,

Whether you affect people positively or negatively does not just influence what people think of you and their willingness to help you.

It also profoundly influences how valuable you are to your employer. It has a huge effect on whether you are seen as a “player” or relegated to the sidelines.

This assertion is based in part on the research conducted by the University of Virginia’s Dr. Rob Cross and his associates. Read more…

Leadership, Talent Management

Why You Need a Resilient Workforce in Today’s Economy

resilient

Do you realize how important it is for you to have a resilient workforce?

Do you realize your company’s success depends on this?

And, do you recognize the answer to building resilience is not simply hosting a brown bag lunch session on stress management? Read more…

Culture, Rewards & Recognition

Appreciated or Taken for Granted? A Tale of Two Workplace Cultures

PHoto by istockphoto.com

The big, burly man began to choke up as he took in what the company’s internal leadership coach just said.

Moments before, this bear of a man, a grizzled veteran of the construction company challenged her assertion that he and his contribution at the company were valued.

Looking at her skeptically, he asked “How do you know that?

“Are you kidding?” the coach said with incredulity. “EVERYONE knows how valuable you are…Jack and Bob (his boss and boss’s boss) are always talking about how valuable you are and how important your contribution is to this company is,” she replied. Read more…