Talent Management

Why You Really Need to Treat Your Ex-Employees Well

From istockphoto.com

Much has been written about the power of employee engagement and methods to keep your employees happy and engaged.

This is a great thing for small business. Those employers that have embraced employee engagement have surely seen the benefit in more productive employees, longer tenure, and less costs associated with turnover.

But what about those employees that have left your company (whether voluntary or not)? Not nearly as much has been written about these ex-employees, but business owners cannot ignore this group. Read more…

Recruiting and Staffing

Revisiting Runner-Ups: Why “Silver Medalist” Candidates Are Good Bets

© Africa Studio - Fotolia

One of the most underused but surprisingly effective approaches to hiring focuses on “silver medalists.”

If you’re not familiar with the term in recruiting, it is revisiting past applicants who that came in second during a previous hiring effort.

Now if you’re thinking that these individuals are “rejects,” you could be wrong because they may not have been hired simply because they had the bad luck of applying for a job at the very same time that a superstar candidate also did. Read more…

HR Management, Talent Management

The Carrot or the Stick: How to Get Participation in Performance Reviews

Illustration by istockphoto.com

You might have read about it in a book. Maybe you know somebody that knows somebody else that saw it once.

My guess, though, is that you haven’t seen it with your own eyes.

Of course, we aren’t talking about unicorns, leprechauns or the Loch Ness Monster. We’re talking about full participation in a performance review cycle. Read more…

HR News & Trends

Is 2015 Becoming the Year of the Employee?


A clear pattern is emerging, and perhaps you already see it.

New legislation, greater enforcement, high-profile court cases and shifting policies and attitudes about new technology has led us to dub 2015 as “The Year of the Employee” in terms of winning new rights, garnering enhanced benefits and filing more lawsuits against employers.

Many years ago, unions were necessary to protect the safety of their membership. As those workplace safety issues mitigated, and union membership steadily declined, Federal and State governments have stepped into the role of “workplace protector” and have really turned up the heat on businesses lately. Read more…

Talent Management

Four Simple Steps to Ease an Employer-Employee Breakup

© Al - Fotolia

Terminating an employer/employee relationship has lots of parallels to terminating a romantic relationship.

Yes, Every breakup has a dumper and a dumpee, and no one likes to get dumped.

The story usually goes something like this:

  • First, you became aware of each other or were introduced by a friend. Read more…

Sometimes, the Very Best Places to Work Aren’t Really Places at All

Best places

There’s a new trend in Silicon Valley.

Famous tech brands are building enormous headquarters designed by famous architects. They’re using the greenest, healthiest materials, the latest environmental technology, creating the most unusual, innovative workspaces, and bringing thousands of employees under one roof.

What’s the goal? Read more…

HR Insights, HR Management

No, It’s Not a Joke — HR Really Can (and Should) Facilitate Change

© JiSIGN - Fotolia.com

I published a post on April 1 titled There’s a Good Reason Why HR Should Lead Change Initiatives, and it apparently was seen by many as an April Fools’ joke – that HR does not/should not/cannot lead organizational change initiatives.

I saw everything from “it’s not HR’s role,” to “HR doesn’t have the skills or credibility to do this.” For those of us in the profession, this is a disappointing indictment.

My justification was sound; organizational change is about people, and HR should be as well. Read more…

Talent Management

Yes, Great Employee Engagement Can Turn Into Great Customer Service


You know what I always enjoyed, that I still think of a lot? When we would all get together as a family and how much laughter there was in the house. From our parents to all the kids and cousins, it was just pure laughter.”

When I took my first foreign assignment as a Chief HR Officer, I was told by one of the senior executives. “You know the change we all notice in HR? It is the sound of laughter.”

When you walk in now, everyone is smiling, laughing and joking with each other. At one time you hated to come down here; now it is a respite to walk into a friendly environment — especially all the smiles. Read more…

Recruiting and Staffing

Hiring Wisdom: To Hire the Best, You Have to Test

123RF Stock Photo

The most effective and efficient hiring systems use testing software.

That’s because:

  • Test results more accurately predict success on the job than interviews, experience, schooling or references. Read more…
Legal Issues

Believe It or Not, NLRB Protects Foul Facebook Attack on Supervisor

Facebook Logo

By Nelson Cary

Consider this employee’s Facebook post:

Bob is such a NASTY MOTHERF___ER don’t know how to talk to people!!!!!! F__k his mother and his entire f__king family!!!! What a LOSER!!!! Vote YES for the UNION!!!!!!!

In this case, “Bob” was the employee’s supervisor. The employee (a banquet server) published the post at least 5-10 minutes after the supervisor had instructed him to “spread out” – i.e., move away from other banquet servers – while he was serving a banquet function. Read more…