Mel Kleiman

Mel Kleiman, CSP, is an internationally-known authority on recruiting, selecting, and hiring hourly employees. He has been the president of Humetrics since 1976 and has over 30 years of practical experience, research, consulting and professional speaking work to his credit. Contact him at mkleiman@humetrics.com.

Articles by Mel Kleiman

Recruiting and Staffing

Hiring Wisdom: Yes, Active Applicants Are Better Than Passive Candidates

123RF Stock Photo

Most active job applicants either don’t have a job because of something out of their control (like layoffs or mergers) or they are still working, but are looking for a better situation.

I have to admit, you would not want to hire some of them, but there are a lot of passive candidates (the ones who are not looking, who you go after) that could turn out to be just as bad or even worse. Read more…

Recruiting and Staffing

Hiring Wisdom: A 2015 Resolution to Keep – Re-Recruiting Your Top Talent

123RF Stock Photo

Nearly every January, we see a rash of articles in the business press reporting the percentage of employees who have made a New Year’s resolution to find a better job.

In 2012, a Manpower survey reported that 84 percent would seek new employment. In 2013, Forbes reported the level at 69 percent and, this year, Jobvite put the number at 71 percent.

However, as is the case with most resolutions, if it doesn’t happen easily, it won’t happen at all. Believe it or not, this is good news because the No. 1 source of excellent employees is all the great people you once employed who left you! Read more…

Recruiting and Staffing

Hiring Wisdom: The Secret to Hiring Great Employees

123RF Stock Photo

While many employers play up the perceived rewards that a new hire will enjoy when they join the team, few do anything to mitigate the risks new employees take when accepting the job offer.

So, here are five (5) ideas to help you balance out the risk/reward ratio:

  1. Go after boomerang employees (the good ones who have left you) — This can net you an employee who will need little or no training and it tells your other employees that the grass really isn’t greener elsewhere. Read more…
Talent Management

Hiring Wisdom: When Employees Are Invested in Solving a Problem

From istockphoto.com

I just love it when a client takes a suggestion of mine and knocks it out of the park.

In this case, the suggestion was to consider if the job could be done another way before you hire someone new. This client, in the landscaping business, did just that and created and a win-win for everyone.

Her business was expanding and she was feeling pressured to hire another four-person crew to keep up with demand.

However, when she asked herself if there might be another way, it inspired her to ask her employees if they could figure out a way to get the job done in the same amount of time with a crew of three. Read more…

HR Insights, Rewards & Recognition

Hiring Wisdom: Workplace Recognition = Better Employee Retention

From istockphoto.com

As I’ve written here before, all of us are trained from childhood to be recognition-addicts (and we still are because we’re really those same little kids just in grown up bodies now).

That’s why recognition is such a powerful employee retention technique.

Using all of these types of recognition, both formally (in meetings) and informally (passing in the hall) will keep your best people motivated and on-board: Read more…

Talent Management

Hiring Wisdom: 10 Commandments of Employee Engagement

From istockphoto.com

With the holidays and a new year upon us, it’s a good time to pause, look at the big picture, and resolve to do even better in 2015.

In that light, here’s something to ponder: Other than a paycheck, do you give your employees good reasons to come to work each day?

Here are a few ideas to help you pump up employee engagement and make recruiting new hires easier too: Read more…

Recruiting and Staffing, Talent Management

Hiring Wisdom: Does Your Company Careers Page Measure Up?

From istockphoto.com

If your website’s careers page isn’t delivering quality applicants, perhaps it’s time to revisit its message.

Too many careers pages are little more than boasts about the company’s successes and history as well as platitudes like “our people are our most important assets.”

Because most all of the really great people who want to work are already working and/or could work anywhere they want, it’s imperative to give these folks concrete, compelling reasons to apply. Read more…

Recruiting and Staffing, Talent Management

Hiring Wisdom: The Worst Hiring Decision You Could Ever Make

From istockphoto.com

You are probably familiar with the old saying: “The road to hell is paved with good intentions.

Well, the worst hiring decision you could ever make is down that very road. You may have even taken it yourself more than once already.

So you don’t miss the “danger” and “caution” signs before you head that way again. They look something like this … Read more…

Talent Management

Hiring Wisdom: Why You Need to Be Doing Retention Interviews

From istockphoto.com

A retention interview is not a performance appraisal; it is not about how the person is doing his or her job. It is not a job satisfaction or employee engagement survey.

A retention interview is about what the company is doing (or not doing) that frustrates their top performers.

If you’d like to create your own retention interview, here are a few pointers to keep in mind: Read more…

Recruiting and Staffing

Hiring Wisdom: Yes, It Matters How You Treat Your Job Applicants

From istockphoto.com

If you already have a job and are not looking for a new job, but a new job comes looking for you, it is stressful.

If you already have a job and are looking for a new job, it is more stressful. If you don’t have a job and are looking for a job, it is very stressful.

With this in mind, recruiters and hiring managers need to realize that no one walks away from the hiring process feeling neutral. Read more…