Culture

Culture, Leadership

How Can Bad Leadership Produce Good Results?

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A few months ago, I stopped freelancing and dove head first into a regular, full-time position with benefits. I was happy about the offer and looked forward to being part of a team, gaining additional HR experience, and earning a more steady income.

Now, as I leave the worst job I’ve ever had, reporting to (in my humble opinion) the most odious human being I’ve ever laid eyes on, I’m powerfully reminded once again about the importance of good and ethical leadership.

My friend (let’s call her Shirley) and I have been debating this issue for a while now. Read more…

Culture

Why Transparency Matters — Both For You and Your Company

Transparency

Even the oldest trees aren’t ashamed to stand naked.” — Marty Rubin, American author

How transparent is your organization? Does every person in every department have a working knowledge of the organization’s goals, mission and vision, and core values?

Perhaps your organization even practices a more radical transparency, where any employee can check the monthly numbers, read board meeting minutes, and review proposed policy changes. Some companies also provide access to their capital structure and strategy, stress collaborative decision-making — and even make everyone’s salary a matter of public record. Read more…

Culture, Talent Management

Why Great Teams Matter, or How Workplace Culture Carries the Day

Giants

The San Francisco Giants are going to baseball’s World Series for the third time in five years. And a big reason why is the team’s workplace culture — a culture that organizations beyond baseball can learn from.

The Giants are a “teamy” team, one with heaps of solidarity, ego-sacrifice and brotherly love. That workplace climate, sometimes called “chemistry,” has helped make the Giants a talent magnet, prepared them to overcome major adversity, and propelled them to their sport’s biggest stage again.

“We’ve just got a bunch of guys who have come together,” Giants third base coach Tim Flannery said after the team won their National League pennant series over the St. Louis Cardinals. “And there’s something magic that happens in this clubhouse.” Read more…

Culture, Talent Management

3 Ways You’re Killing Employee Motivation — and How to Stop

© Yuri Arcurs - Fotolia.com

Employers are always looking for ways to boost employee engagement and get the best out of their people.

But even as they do, many are inadvertently causing their workers to disengage. Could you be one of them?

Are you guilty of any of these common motivation killers? Read more…

Culture

Transforming Culture Is Simple: All It Takes Is Changing People

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In a survey of top leaders by Booz and Company last year, 84 percent said culture was critical to success, and yet the majority admitted their culture was in need of a major overhaul.

So, how do you transform a culture to meet your company’s needs today? How can you get employees or teams to behave the way you need them to execute your strategies and enhance your performance as well as your employee engagement and the customer experience?

How do you get the innovation and agility you need in fast-changing markets? How do you get the cross-organizational collaboration that makes one plus one equal three? Read more…

Culture

Want a Culture of Appreciation at Work? It All Starts with You

Photo by istockphoto.com

Tell me about your workplace environment. What’s the general attitude or “feel” of the office?

Hopeful and energetic? Downtrodden and despondent? Somewhere in between?

What’s your personal reaction to this environment? How do you work within it or contribute to improving it? Do you see this as your responsibility? Read more…

Culture, Talent Management

How I Got Zapped, or 3 Keys to Zappos Cultural Success

Zappos

Last week, I had the privilege of taking a behind the scenes tour of Zappos and speaking with several of their top leaders. ]

Mine was not the popular tour advertised on their website, but rather a real peek behind the curtain to see the wizardry of this renowned workplace culture phenomena and iconic brand.

I’ve read Tony Hsieh’s bestselling business book, Delivering Happiness, and have seen some of the clever Zappos employee videos on YouTube, so I wasn’t shellshocked by this very non-traditional workplace environment.

The converted city hall building in downtown Las Vegas that serves as Zappos headquarters radiates individuality and personality with a spattering of controlled chaos thrown in for good measure. Read more…

Culture, Talent Management

How On-the-Job Distractions Can Actually Drive High Performance

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It sounds counterintuitive, but an office environment with the right mix of distractions is actually a part of a high performance culture.

The reason is simple – we don’t have the mental endurance to consistently work straight through the business day.

Supporting this, research continues to show that adding breaks to your workday is essential for staying productive. Further, not only does it protect you against burnout in the short and long-term, it also enhances your ability to innovate. Read more…

Culture

Workplace Values: It Ain’t What You Do, It’s the Way That You Do It

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In the last 12 months, the topic of values has caught the imagination.

Putting values at the center of everything your organization does can make all the difference in engaging and motivating employees and customers.

It is a year this October since our book about organizational values, The 31 Practices, was published, and I wonder if you’ve noticed the increasing focus on values all over the world since? Read more…

Culture, Talent Management

When You Tell an Employee That “Family Comes First,” Do You Mean It?

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At this organization, family comes first.”

This phrase is used so commonly by companies recruiting employees that its weight and meaning have almost disappeared. Don’t get me wrong. The words carry the most noble of intentions. But this is one of those claims that’s often uttered and rarely embraced.

In honor of National Work and Family Month, which is being celebrated throughout October, it’s time to take a look at whether we – as business owners – are living up to our end of the bargain. When we tell employees “family comes first,” do our actions really match our words? Read more…