Culture

Culture, Leadership

A Leadership Lesson to Remember: Don’t Forget About the Machinery

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Editor’s Note: This is the seventh of 12 essays from the new book, The Rise of HR; Wisdom From 73 Thoughts Leaders. It’s compiled by Dave Ulrich, Bill Schiemann and Libby Sartain, and sponsored by the HR Certification Institute.

By Mark James

While there are many books written on leadership, most of them focus on charisma and motivating people.

In my view, there are three important areas leaders need to focus on and get right:

  1. Pick the right strategy. This is important, because otherwise you can motivate your organization to follow you in the wrong direction. Sometimes it isn’t clear if you picked the right strategy until years have passed. Read more…
Culture, Leadership

How a Workplace Culture of Trust Can Make Your Organization Thrive

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Can we reverse the trust decline?

Distrust is the new normal. There has been a dramatic decline over at least the past 15 years in almost every sector of our society —distrust of the police, government, financial institutions, ethnic groups, and even each other.

“Distrust” is the headline every night on the news.  Read more…

Culture, HR Insights

Corporate Power: It Has Shifted to Your Customers AND Employees

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We challenge you to find a consumer mobile offer available in the UAE that is better than the offers you can get with Etisalat,” read the company’s website. “We promise to match or beat any offer, guaranteeing you that with Etisalat, you will always get the best prices.”

The “big brother” here in the Middle East recently has been the marketing campaign by our local telecom Etisilat [In the U.S., think ATT or Verizon]. Their marketing campaign was called the #Etisilat Challenge, and it challenged consumers to find a better deal than their offerings.

However, what happened next was not what they expected. Read more…

Culture, HR Insights

Trust in the Workplace: It Takes Both Humility and Vulnerability

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We know trust when we see it.

It has a significant impact on every interaction. It’s the foundation of all of our relationships, work and personal.

Some research indicates a lack of trust in the workplace, especially during tough economic times, or when an organization is struggling. One poll by Maritz found: Read more…

Benefits, Culture

6 Ways Your Organization Can Support a “Culture of Health”

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Most organizations are striving to help their employees improve their health and well-being.

While intuitively, this makes sense – healthier employees are certainly happier and more productive – it’s also a sound strategy from a business perspective.

A recent study from Limeade and Quantum Workplace shows that when employees believe their employer cares about their health and well-being, they are: Read more…

Culture, HR Insights

Managers and Executives? They Just Need to Stop and Talk to Each Other

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I work as a business advisor to executives, and in doing so also I often also have one-on-one conversations with their direct reports.

I can’t count how many times, though I am having confidential conversations with each of them, I am left thinking, “Do you two ever talk to each other?

They often are in violent agreement about how they feel about what needs to be done, and what role each of them should play in doing it. But to talk to either of them you’d think that they lived on different planets. Read more…

Culture

Changing Culture? The Real Key is Changing Both Climate and Culture

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Culture is a hot topic. It was the Merriam-Webster “word of the year” for 2014.

Leaders and experts across the world are talking about how to develop an agile culture, implement a lean culture, overcome the culture clash in acquisitions, and many other areas of culture change.

Unfortunately, the reality is that most of these leaders and experts are actually focusing their efforts on climate and not dealing with the deeper, more powerful subject of culture. I didn’t understand the difference until the past few years. Read more…

Culture

Changing Organization Behavior For Today’s Modern Workplace Culture

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Many modern organizations are locked into a mindset – an organizational culture – that began with the Industrial Revolution in 18th-century Britain and was fully developed during the Second Industrial Revolution in the U.S.

The great success of these revolutions, creating modern business and generating huge wealth, makes it easy to believe that what worked as a way of managing great corporations in the early 1900s is still the best way to run an organization in the 21st century. But, times have changed. Read more…

Culture, HR Management

It’s Pretty Clear That Your Workforce Issues May Be Bigger Than HR

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There’s no question that there are things that HR can do to change how we service both the business and our employees.

But the other side of the coin  that rarely gets discussed is how HR is fairly low in the food chain when we look at the contributing factors of why the overall workforce has challenges and issues.

The decision to lag the market, lead the market, or remain stagnant with regard to wages —  like what we have seen in recent years — is administered and managed by Compensation Pros. However, wage increases or stagnation doesn’t happen in a vacuum. It has to have higher levels of approval than HR. Read more…

Culture, HR Management

Social Engagement: If It’s Good For Employees, It’s Good For Customers

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It makes me proud to work for this company, because when I travel back to my home country on holiday, I can see the school that my company (along with all the volunteers) built. I am so proud to work here.”

That was a statement from one of our clients that I spoke to as she told me about her company.

I thought of that statement the other day as I flew back home from a business trip. The Chairman/Founder of the airline Virgin Atlantic made a pitch about their charity and volunteer effort called “Change for Children.” Richard Branson delivers this message and shows the schools and others that his company and employees are all engaged.

His quest is to get his customers involved as well. Read more…