Culture

Culture

Purpose-Driven Leadership: It Casts a Long Shadow and Teaches Us a Lot

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When the CEO of one of the nation’s largest pharmacy chains announced that the company would stop selling tobacco products in its 7,700 drug stores, he made headline news and set a powerful example for others to follow.

CVS Caremark (recently renamed CVS Health) President & CEO Larry Merlo put a firm stake in the ground by voluntarily forgoing a source of $2 billion a year in revenue.

So, you might be wondering, what was he thinking? Read more…

Culture

It Takes the Right Talent Mix to Get the Culture Thing Right

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No the manager was cool, it was just that I could not survive in that culture. I had to get out.

We have all heard the phrase that people don’t leave companies, they leave managers. Well, hearing that had me thinking.

Yes, this makes sense. I quit Martha Stewart because the culture had changed dramatically. I loved the people, but the toxicity at that time was a bit much. I walked out with a job in sight. Read more…

Culture

Building Culture Is Always Better Than Trying to Transform It

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Should we stop trying to transform culture?

During a recent keynote, Jeb Dasteel, Senior Vice President and Chief Customer Officer at Oracle Corporation, said something that gave me pause.

“Don’t try to change the culture,” Dasteel urged the hundreds of change agents gathered in a hotel conference room. “Exploit it.”

Dasteel went on to explain that, while building a customer experience strategy inside Oracle — a company that had historically valued its intellectual property more than its customers — he chose to leverage the prevailing engineering mindset, instead of trying to change the organizational culture, as so many of us might be tempted to do. Read more…

Culture

Is Your Organization Innovating as Fast as the World is Changing?

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Companies are born from good ideas, and they continue to grow and evolve by developing a continuous stream of better ideas.

Innovation is the lifeblood of an organization’s vitality and sustainability. Companies need to consistently generate relevant and actionable new ideas, or risk being eclipsed by competitors from around the globe.

Innovation has previously been associated with the development of new products or technologies, and only a select group of employees had responsibility for innovating within the company. However, more and more leaders now view innovation as the responsibility of the entire organization. Read more…

Culture, Leadership

3 Things Real Leaders Do to Shape Company Culture

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Among my list of favorite authors, thinkers and change agents is Steve Kerr. His book Reward Systems: Does Yours Measure Up? is one I often recommend for its common sense approach to recognition and reward.

As the former Chief Learning Officer and head of leadership development for both GE and Goldman Sachs, Steve Kerr is also well-known for his seminal article On the Folly of Rewarding A While Expecting B.

He’s continued to educate along that theme, using the recent quality and safety challenges at GM as an example. In a Harvard Business Review blog post, Steve concludes with asking why it is so out-of-the-norm and courageous to behave in ways that demonstrate the behaviors the company has said it desires (namely: product quality, safety, transparency and integrity). Read more…

Culture

Understanding Employee Needs: Key to Creating a Highly Motivated Workforce

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One of the most important tasks in creating a high-performance culture is taking care of employees’ needs.

When employees’ needs are met, and employees feel aligned with the mission, vision and values of the organization, they respond with high levels of engagement and commitment. They come to work with enthusiasm and are willing to go the extra mile to support the organization in its endeavors.

Thus it is important to address the question: What do organizations need to do to create a highly motivated workforce where employees are willing to devote a significant amount of their discretionary energy, as well as their commitment and creativity, to making the organization a success? Read more…

Culture, Talent Management

Better Organizational Purpose: It May Be THE Business Game-Changer

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The Deloitte 2014 Core Beliefs and Culture Study proves it again — that those workplaces who focus on creating a meaningful environment for all their stakeholders (customers, employees, and communities) foster a culture of purpose that builds confidence, drives investment, and “can lead to competitive advantage in a time of economic vitality.”

The survey was conducted in February of this year and is designed to explore the concept of workplace culture, defined by a set of timeless core values and beliefs, as a business driver. Read more…

Culture

Why You Need to Flip the Talent Management Switch

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The saddest thing in life is wasted talent. A Bronx Tale, 1993

I was reading some amazing statistics from a Right Management report on talent management that covered global trends, challenges, and priorities.

Much has been written about the reduced investment in talent during challenging financial times and the recent re-emergence of interest in effective talent management practices. Unfortunately the culture that currently exists in many organizations will be the single greatest impediment to sustainable talent strategies. Read more…

Culture, Leadership

Shaping a Successful Culture? You Start With Purposeful Leadership

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Culture is a powerful force and culture-shaping efforts fail for many key reasons.

But what makes them succeed? What makes some culture-change efforts successful where others become simply another “flavor of the week” training session that never translates into real change?

This is a subject of great debate, and many theories exist. Read more…

Culture

How You REALLY Achieve a Powerful Company Culture

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Company culture is important. I think we can all agree on that.

But what is culture? And who determines it? I’d argue it isn’t what management or the executive suite suggest it is. No, company culture is what employees experience and feel every day.

In that spirit, today I point you to China Gorman’s Data Point Tuesday blog post It’s All about Trust: Honesty and Transparency.  Read more…