HR Technology

HR Technology

Tech Insights: Watson’s Next Big Step? It Could Be in HR

HR Technology

IBM picked Fang from Majestyk as a winning app for the mobile application of Watson.

This caught my attention because Fang is an education app. It is aimed at young children, but to my way of thinking, it is not a big leap from educating young children to developing senior leaders.

The essence of what Watson does is match a natural language interface to a large set of data. This is what we saw in the Jeopardy! application of Watson. Fang’s interface is not a screen but a plush toy, and thanks to Watson, kids can ask “Why is the sky blue?” and get an answer. Read more…

HR Technology

The Neglected Child of HR Technology Evaluations: The User

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Choosing a new HCM solution requires that an HR team go through several stages, including review of products, demos, sales and negotiations and, ultimately, once a solution is chosen, the implementation process.

It’s critical, however, that HR professionals never lose sight of the needs, desires, and capabilities of the myriad end-users in their organization — the people who will be accessing the tech solution on a daily basis.

During all stages, it’s important to remember that training, adoption, and ongoing usage are vital to the success of any project. While we in HR may be driven by a desire to link data to employee performance to business goals, we also need to evaluate our technology solutions through the eyes of our employees and managers. Read more…

HR News & Trends, HR Technology

Tech Insights: Measuring Collaboration Is an Important Role For HR

HR Technology

I bumped into an interesting gentleman at a recent HR analytics conference: Peter Smit. He’s not an HR guy but he did say something of interest, he said he wanted to measure collaboration.

Collaboration is one of those soft and fluffy “HR things.” We’re all for it. It falls within our domain. We might even provide some training on it, but we’ve not gone much beyond vaguely feeling we should encourage it.

Collaboration got a boost from social communication software like Jive and Yammer which often bill themselves as “collaboration platforms.” This new level of investment in collaboration puts pressure on companies to think more clearly about what collaboration is and how to measure it. Read more…

HR Technology

Tech Insights: The Importance of Real Time Performance Management

HR Technology

Imagine you’re an HR manager.

It’s March. The head of retail operations comes to your office. She says that smart phone sales are going nowhere, so the sales strategy needs to change. She say she’s going to focus on selling 3D printers.

Is your reaction, “OK, but why are you telling me?Read more…

HR Technology

Technology Insights: Yes, Career Planning Software is Hard to Do

HR Technology

We all have a good idea what applicant tracking, performance management and learning management software does. However, at least to me, it is not as clear what career planning software does.

I spoke to Anne Fulton at Fuel50 about this and one of her first comments was that career development was one of the top three drivers of employee engagement.

That pretty much nails half the reason for my interest in the software; the other half of my interest is driven by the knowledge that career planning is incredibly hard to do. The accounting supervisor may look up at the accounting manager job but if that manager isn’t going anywhere then career development may seem to be an idle dream. Read more…

HR Technology

Tech Insights: How New Systems Help Managers Manage in the Moment

HR Technology

Part of me still believes that workforce management systems should mirror talent management systems.

After all, both are about getting more productivity from employees. Yet, workforce management systems have evolved into something with quite different characteristics.

One of the important differences is that workforce management deals with high population jobs; another is that workforce management software is tied more closely to operations than talent management software. Read more…

HR Technology, Training & Development

Tech Insights: Balancing Learning Systems vs. Informal Training

HR Technology

Many organizations have sophisticated training departments with complex Learning Management Systems.

I love that, yet I find myself wondering if it matters as much as it used to.

When the typical Millennial wants to learn something, they turn to the web, often YouTube, and see what they can find. The training may not be as good as what the corporate training department provides, but it may be good enough. Even if the LMS offers a ton of e-learning, employees may default to the ultra-familiarity of YouTube to pick up the tips they are looking for. Read more…

HR Basics, HR Technology

How Is Your HR Department Doing Covering Its … Assets?

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HR departments are the sentries of the office, with access to sensitive personnel records such as health information, I-9 documents as well as salary details, records that can take up loads of file cabinet space, and not to mention, archived data that is located off site.

But what If you suddenly find yourself asking these questions:

  • Is our vast personnel (past and present) data secure?
  • How much time is paper-management costing us? Read more…
HR Technology

Tech Insights: A Performance App For Feedback on the Fly

HR Technology

We are all familiar with performance management software, but when I looked at a performance management app it surprised me in, well, a surprising number of ways.

The first surprise was simplicity. Unlike software with many functions, the app — called Katch — focuses on a single thing: better feedback.

I thought I’d need a demo, but realized a couple of screen shots were are all I needed to grasp the basics. Read more…

HR News & Trends, HR Technology

The Key to Generation Mobile: It’s a State of Mind, Not a Function of Age

mobiledevice

We’re at a turning point with mobile technology.

For many users, tablets and smartphones are no longer a convenience or entertainment tool, but a necessary part of their working lives. A recent survey by Aruba NetworksAre You Ready For #GenMobile? — identifies these users as “Generation Mobile.”

The research, conducted to take stock of mobility’s increasing prominence in people’s working lives, examines survey responses from over 5,000 members of the public across the USA, UK, France, Spain, Germany, Sweden, South Africa, Saudi Arabia and UAE. Read more…