Leadership

HR Management, Leadership

Servant Leadership: Here’s Why We Need It Today More Than Ever

123RF Stock Photo

The question caught me off guard.

I’d been offered a promotion, and my manager and I were now talking money. In response to my salary request, he’d asked, “Do you think what you’ll be doing is all that different from what you’re doing now?

For a split second, I wondered if this was a trick question. If I gave the wrong answer, would I end up making less money?

But my boss seemed genuinely curious, so I paused to give his query some serious thought. Read more…

Leadership, Training & Development

The Urgent Need For Leadership Development

DeloiteHCTrends2014

Back in March, I discussed a few takeaways from Deloitte’s Global Human Capital Trends 2014 survey. After going through the report again, I think it would be worthwhile to mention some of the other global trends for 2014.

I previously discussed the need to re-skill HR teams, one of the top four (out of 12) global trends that survey respondents perceived as most urgent. I did not, however, discuss the top trend perceived as most urgent by responders — the need to build global leadership.

Fully 38 percent of respondents rated this as “urgent,” 50 percent more than the next trend identified as “urgent.” Read more…

Culture, Leadership

Evolving Your Workplace Culture: History Shows It Takes a Bold Vision

123RF Stock Photo

CEO’s continue to publicly proclaim their efforts to manage significant and meaningful culture change.

Some miss the mark and show their lack of understanding this critical topic. Others, like Satya Nadella of Microsoft, share a much clearer vision and appear like they truly “get it.”

What separates the visionary and capable culture champions from the vast majority of leaders that don’t understand the culture fundamentals? Read more…

Leadership, Talent Management

The Lesson From the Microsoft Cuts: Don’t Mix the Message on Layoffs

Microsoft layoffs

This is not good. One of the guys on the marketing team I work with just got fired. OMG, they just fired another one. It is just crazy around here now.”

As I read the text messages, I could feel the tension that must have permeated this workplace.

The text was from someone who had been in the world of work for four years out of college. This situation with them went on for two days, and as I got the blow-by-blow, it felt like being in a war zone. Read more…

Leadership

Traits of the Great: 5 Qualities That Distinguish the Best Managers

Performance Great Best

Bad managers cost businesses billions of dollars each year.

One of the most important decisions leaders make is simply whom they hire as managers, according to research by the Gallup Organization. Yet Gallup finds companies fail to choose the candidate with the right talent for the job 82 percent of the time.

This is an alarming problem for employee engagement and the development of high-performing cultures. Without the raw natural talent to individualize, focus on each employee’s needs and strengths, boldly review their team members, rally people around a cause, and execute efficient processes, the day-to-day experience will burn out both the manager and their team. Read more…

HR Insights, Leadership

Cool It With Cunning – It’s Emotional Intelligence That Drives Good Leaders

From istockphoto.com

I used to work with a woman I am honest-to-God convinced is evil.

I know that some people are uncomfortable with words like “good,” “bad,” “wrong,” and “evil,” but this executive did evil things, such as lie with the intent to harm, manipulate, backstab, betray, spread malicious gossip, bully, and so on and so forth.

So, sue me if you don’t like my assessment.

Now this woman was what I’d call cunning, but she wasn’t particularly smart. She also lacked emotional intelligence (EI), although casual observers are sometimes fooled into thinking that the ability to be slick or sly is the same as being smart about people. Read more…

HR Insights, Leadership

Information Overload: Why Brevity Is Becoming a Business Basic

From istockphoto.com

Brevity is emerging as an essential new business basic.

In the fast-paced, multi-tasking, attention-deficit workplaces we find ourselves, getting to the point quickly matters more than ever. If you’re long winded, you’ll lose people’s attention and get lost in the data deluge.

But we face daunting challenges just to be heard.

The average person’s attention span is now only 8 seconds, and professionals are interrupted 6-7 times an hour, often unable to get back to their task at hand. More than 43 percent of us abandon complicated or lengthy emails in the first 30 seconds, and the majority of us admit ignoring half the emails we receive every day. Read more…

Leadership, Training & Development

Why You Need to Tie Performance to Leadership Development

Photo by istockphoto.com

Companies today face several unprecedented challenges.

  • An increasingly competitive hiring landscape, combined with growing talent shortages and skills gaps, makes finding the right people harder than ever.
  • Looming retirements among Baby Boomers means companies will soon lose their most senior employees, along with their skills and knowledge.
  • And, with rampant employee disengagement, companies often struggle to retain their best and most promising workers.

As these issues converge, talent management has become increasingly difficult. So, what can employers do to counteract these factors? Read more…

Culture, Leadership

Innovation: 3 Ways to Help Your Company Become the Next Big Thing

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Innovation  – finding a better way of doing something or creating something new — that’s how Google, Apple, Microsoft, Amazon, and countless others became such well-known brands.

Rather than just “do what the Roman’s did,” they created something that no one else had, or at least delivered products and services in a way that their competitors had not done.

Innovation doesn’t just happen. Innovation requires key areas of your business running like a well-oiled machine. Read more…

Leadership, Training & Development

When Leaders Coach: 3 Ways to Help Better Connect With Your Staff

From istockphoto.com

When senior leaders come for coaching, they often show up with great motivation but guarded perspective.

Their CEO has often given them some direct or implied feedback that their career has hit a roadblock unless they develop more “executive presence” or overcome some other nebulous challenge.

In my experience in working with these executives for more than two decades, I’ve identified three recurring difficulties they have in communicating with their staff, peers, and strategic partners. If the following issues sound familiar to you, the accompanying tips may help. Read more…