When I was a kid, we had a name for those other kids who were always causing trouble — instigators.
Confusion, noise, and conflict swirled around these rabble-rousers who, when they weren’t actively making bad stuff happen, were darn sure taking advantage of its presence.
Unfortunately, some of these provocateurs grew up and were eventually promoted into management.
Crap. Read more…
What company in the world has not been going through sudden shifts from major, disruptive change?
Consumer technology companies, health care companies, automakers, and smart phone manufacturers are among industries whose very foundation is more like shifting quicksand. To survive and grow, and even regain competitive advantage, many companies are grappling with ways to transform their businesses in the face of radical change.
They are responding in many predictable and time-tested ways: Changing CEOs and leadership teams, shifting strategies, rolling out new product lines, amping up innovation, cutting costs and restructuring. Read more…
Everyone clamors for fantastic leadership in their organizations.
Books, blogs, and conference sessions are dedicated to outstanding leadership. But, what happens when your leadership is ambiguous?
This is more common than people are willing to admit in today’s workplace. So, the December HR Roundtable in Cincinnati decided to take this topic on and started with these three questions: Read more…
Making the leap into management can be an exciting and challenging time.
Switching roles from contributor to leader can be a confusing proposition. You’ve done so great with your job that now you’ve been asked to stop doing it, and instead, to start using a different set of skills to supervise a team of people.
The knee-jerk reaction to the added responsibilities and altogether new situation might be to get out in front of your new team, take on more of the work that you’re already comfortable with, and set up processes designed to your habits and personality.
After all, that’s what got you the new promotion, right? Read more…
At a recent event, I noticed the dramatic difference between an entrepreneur’s demeanor when he interacted with me, compared to moments later when he interacted with another person.
With me, Jack expressed enthusiasm and optimism for his start-up business (which, btw, I believe will be a game-changer for monetizing the social sharing of images on Pinterest and through other social media). As I asked him questions and listened intently, he eagerly shared new developments and spoke freely about his plans.
Then, a man who I’ll call Walter, came by and started to talk with Jack. Walter also knows Jack and knows that Jack’s business has tremendous potential. After shaking hands, he immediately asked Jack about his progress in a particular aspect of his business. Read more…
Every supervisor, manager and leader in every organization makes hundreds of decisions every week. The decisions we make are always motivated by either our personal or organizational needs.
But have you ever thought about how you make your decisions? Do you make decisions based on your instincts, beliefs, values, intuition or inspiration?
Most people make decisions based on their beliefs. The problem with beliefs is that they are based on information from the past that we then project into the future.
In a rapidly changing world, the past is not a good predictor of the future. Read more…
You’ve no doubt watched someone do something stupid and wondered about their common sense.
Like resigning a good job in a fit of anger before landing a new one. Like blowing a wad of money on a whimsical purchase to impress someone they hardly know. Like dashing across an 8-lane freeway at night with speeding traffic in all directions.
Among the reasons CEOs cite for their bad judgment, the most common is that they have misjudged the judgment of others. Read more…
The good guys — companies that are good to employees, to customers and to their communities — keep winning.
That’s the hopeful news we found as we compiled the latest Good Company Index report.
The Good Company Index (GCI) assesses companies on their performance as employers, sellers and as stewards of the planet and communities. We created the original GCI metric as a feature of our book Good Company: Business Success in the Worthiness Era. Read more…
I’m not sure when this started, but recently I’ve been introduced as a “Thought Leader.”
At first, it was flattering. Wow, a ‘Thought Leader’! I wasn’t sure what it meant, but it sounded cool.
You mean, I’m a “Thought Leader” like Steve Jobs? Well, slow down Sparky, not quite like Steve Jobs. Read more…
We are at our best with those random acts of kindness to strangers.
Co-workers and family members don’t fare so well. The reasons vary: We take them for granted and think they’ll love us anyway. Or maybe familiarity breeds irritability.
Whatever the cause, rudeness has ruined family relationships. And otherwise competent business leaders are disliked and dissed by their staff and peers because they fail to understand that manners matter.
The revival of respect and kindness could revolutionize employee engagement. Read more…