Leadership

Leadership, Talent Management

How to Unleash the Awesome, “Can Do” Spirit In Your Employees

Can Do

I loved the video below (People Are Awesome 2013) so much, I used it in two recent presentations on how to cultivate a resilient workforce.

Now, I didn’t just share this video because it was so fun and uplifting; I shared it because it is a great metaphor for the following:

  1. The potential people — including your employees — have to do awesome things; Read more…
Leadership, Talent Management

What’s Next in Leadership? ‘Enriching” Employees to Unleash Their Potential

© ComZeal - Fotolia.com

There’s no way around it – being a leader is tough. It’s hard and it’s getting harder.

The complexity and pace of business today makes it virtually impossible to keep up, let alone find the time to nurture and encourage your team to its full potential.

So how do you deal with it? Read more…

Culture, Leadership

It’s Leadership’s Corporate Responsibility to Listen to Employees

Photo by istockphoto.com

In 1986, Space Shuttle Challenger broke apart 73 seconds after launch because of a failed O Ring that employees of NASA had earlier highlighted as a risk. Investigation into the tragedy revealed that NASA’s employees tried to sound the alarm before launch.

For various reasons, they were not heard and seven people lost their lives.

The story of Challenger has been studied and dissected by every business school class, as an example of how the culture of silence is an overwhelming threat to an organization. Read more…

Leadership, Training & Development

Some Sobering Reasons Why We Need to Train Our Leaders, Too

Employee training

Leaders play an essential role in meeting business goals and profitability targets, as well as delivering service and retaining talent.

However, according to a nationwide survey released by Aon Hewitt, only 12 percent of respondents said their leaders are extremely effective at meeting business goals.

What’s more, just 14 percent believe their leaders are extremely effective at meeting profitability targets, 17 percent say the same holds true for delivering service, and only 7 percent believe their leaders are extremely effective at retaining talent. Read more…

Leadership, Talent Management

Some Very Good Reasons That Smart Business Leaders Scrimmage

Scrimmage

“We’ve got our first scrimmage.

Players love to hear those words from the coach because scrimmages are much more fun than squat thrusts, windmills, or shoulder and hip rotations.

Scrimmaging is as close to a real game as you can get without the hoopla, and it serves multiple functions in sports and at work. Read more…

HR Management, Leadership

Here’s What a Manager Must Really Learn to Communicate

Employee Communications

Your team creates all kinds of reports, spread sheets and slides to plan, run, measure, and report on what you are doing in your operation.

Of course you need these detailed materials to run your function — but please don’t inflict them on others!

These reports are your “Operational Tools.” Your operational tools are created in what I refer to as your “inside voice” — the language you use inside your organization — a robust language full of detail, acronyms and functional jargon. Read more…

Leadership

How You Can Put “Lead” Back Into Leadership

From istockphoto.com

Many people split the world into dualities: You’re either this or that. Positive or negative. On or off. Black or white.

But in reality, human behavior occurs mostly in the shades of gray between any two extremes. So when it comes to leadership, I hate to say, “You’re either part of the problem or part of the solution.

But it’s easy to see how it could be true. Read more…

Leadership, Talent Management

Why Is It That So Many Employees Don’t Trust Their Employers?

Lack of trust

More than half of us don’t believe our employers are open and upfront with us.

This disturbing news comes to us from the American Psychological Association’s 2014 Work and Well-Being Survey, which finds nearly 1 in 4 workers don’t trust their employers, 1 in 3 reported their employers aren’t always honest or truthful, and less than half believe employers are open and upfront.

This lack of trust in the workplace is a big deal, and is leading more than a quarter of U.S. employees to say they intend to seek new employment in the next year. Read more…

Culture, Leadership

3 Things Real Leaders Do to Shape Company Culture

123RF Stock Photo

Among my list of favorite authors, thinkers and change agents is Steve Kerr. His book Reward Systems: Does Yours Measure Up? is one I often recommend for its common sense approach to recognition and reward.

As the former Chief Learning Officer and head of leadership development for both GE and Goldman Sachs, Steve Kerr is also well-known for his seminal article On the Folly of Rewarding A While Expecting B.

He’s continued to educate along that theme, using the recent quality and safety challenges at GM as an example. In a Harvard Business Review blog post, Steve concludes with asking why it is so out-of-the-norm and courageous to behave in ways that demonstrate the behaviors the company has said it desires (namely: product quality, safety, transparency and integrity). Read more…

Leadership

Managing as Mothering: What Mom Taught Me About Servant Leadership

mothers-1

My mom died last month, and amid the sadness of losing her was a silver lining: learning what a great boss she was.

I knew my mom, Marty Frauenheim, had risen steadily in the ranks of Catholic education. She progressed from teacher to principal to associate superintendent of Chicago Catholic Schools to superintendent of Catholic Schools at the Archdiocese of Saint Paul and Minneapolis.

During our visits and phone calls, she shared mostly her worries — about student, staff and school challenges. She didn’t brag about achievements. Read more…