One of the most valuable skills any business owner or manager can have is the ability to develop, implement and ensure the use of effective systems.
Systems are the only way to build and maintain efficiency, profitability, a transferable knowledge base, and provide each customer with a consistent product and/or experience.
Yet, while no one argues with the need for an accounting system or a marketing system, it’s amazing how people resist systemizing the hiring process when the results – a superior workforce – would unquestionably improve the bottom line.
6 keys to an effective hiring system
A system is nothing more than a recipe of how something should be done. It itemizes the most effective method or process to get a desired result every time. A system could be as simple as a checklist for cleaning the restrooms or as complex as the accounting system that ensures you balance the books. A system ensures efficiency and consistency.
An efficient and effective hiring system comprises:
- Easy applicant access;
- The job application;
- Telephone pre-screen;
- Pre-employment testing;
- A standardized, structured interview question set;
- Reference and background checks.
This was originally published on Mel Kleiman’s Humetrics blog.