Editor’s Note: It’s an annual tradition for TLNT to count down the most popular posts of the year. This is No. 27 of 2015. Our regular content will return on Jan. 4, 2016. Joyeux Noël!
There are no insignificant decisions or interactions with the marketplace or with customers. Each has the potential of strengthening or weakening a company’s brand.
“Everything matters” is just as true in the realm of leadership and employee engagement as it is in branding. Every decision and interaction with employees matters.
Each has the possibility of affecting employee engagement for better or for worse. Each decision made and each interaction with employees communicates what leadership thinks about employees, and whether they care about and respect employees.
Each message has the potential of boosting — or damaging — employee engagement.