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Mar 18, 2013
This article is part of a series called Letter From the Editor.

If you’ve spent much time in the workplace, you know this is true: HR is the place managers and employees turn when they have workplace questions to be answered or problems to be resolved.

Yes, HR is expected to be the fount of knowledge, the one place in an organization where any workplace question can get answered. But, what happens when HR needs help with the answer, or perhaps, just a second-opinion before they respond?

Perhaps that’s where TLNT can help.

A place to quickly get an HR question answered

Starting today, we’re launching a partnership with ThinkHR, a company that “provides expert, practical Human Resources guidance and information,” as they say on their website.

They also say that: “So much information is published and produced.. and everybody hopes they find the right information at the right time to solve their needs … ThinkHR takes hope out of the process and delivers the right answers, right now.”

You’ll be seeing ThinkHR banners on a number of the posts here at TLNT, and they’ll be distinctive because they will include a box where you can type in a question about a workplace issue. Here’s what you’ll get from the service:

ThinkHR offers an innovative on-demand resource that provides access to live experts. Our experts have access to our proprietary HR Answerbase of 100,000+ questions and answers and 300+ data feeds of content. ThinkHR is the best solution to discover answers to questions, enabling business owners, managers, and HR professionals to stay current with regulatory compliance and “best practice” principles and be more informed, effective, and efficient with their time.”

In other words, ThinkHR is a place where you can quickly get an HR or talent management question answered, or simply a second opinion on a workplace issue you might be dealing with.

Answers are “thoughtful, well formed and on-target”

On straightforward questions, you’ll get an email response back with an answer, but with more complex issues, ThinkHR will have one of their experts follow up with you for more information to resolve your question (you can get more specifics about the ThinkHR service here).

If you’re like me, you sometimes have HR or talent management questions you’re struggling with pop into your mind while reading the daily posts here at TLNT. The beauty of ThinkHR is that when that happens, you can simply type your question into one of the Think HR boxes that you’ll see here at TLNT and start the process to get a quick answer.

I asked some of the sharp HR pros who regularly contribute to TLNT to test out the ThinkHR service and give us their perspective. As one of them put it:

“The ThinkHR responses to my two questions were thoughtful, well formed and on-target … Bottom-line, I think they did a good job of responding to the two questions I posed.”

So, I urge you to give ThinkHR a try. Think of it as another resource to help you cope with the increasingly complex workplace we all face here in the second decade of the 21st century. We can all use all the help we can get.

And of course, I welcome any thoughts you may have as you try out the ThinkHR service. Feel free to let me know what you think about it.

All of here at TLNT are excited about this partnership with ThinkHR, and we believe it is a great added value for TLNT readers.

We hope you agree.

This article is part of a series called Letter From the Editor.
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