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Why Hasn’t Zappos Offer to Pay Employees to Leave Caught on Yet?

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Mar 1, 2013

Remember a few years back when Zappos, the darling of the HR world, announced it was offering new employees $1,000 on their 90-day anniversary to leave the company?

At the time, that’s all HR people talked about – it was revolutionary – because pretty soon every company would be paying their employees to leave. What happened to that?

Well, Zappos is still offering to pay employees to leave. Is your company? Why not?

Why hasn’t Zappos $1,000 offer caught on?

It hasn’t caught on because your leadership is afraid your good hires would actually take you up on your offer!

Of all the HR gimmicks Zappos does, offering employees at bonus at 90 days is the best one because it puts everything on the table. It’s the one thing they did that other companies are too afraid to steal!

When you go to an employee and say we need you to be all in, so if you can’t be all in, here’s $1,000 and all you have to do is leave, that’s having true faith in your organization, your culture. We only want people to work here that really want to be here. Many say it, but 99.9 percent aren’t willing to back it up with an offer.

It hasn’t caught on because your HR team is too weak!

Think about the HR person who takes that idea to the executive conference room. They’re either really good at what they do — or crazy — because most leadership teams are not going to buy-in on the initial idea.

HR can’t sell ideas like this

To get an idea like that approved, you have to have executive buy-in, in a major way. You have to be able to sell it. That person is not your average HR person.

That’s an HR person willing to do things differently, willing to put their beliefs on the line. Those kind of HR folks are the ones who get the corporate logo tattooed on their ass – and don’t even tell you about it.

It hasn’t caught on because the recession put people second and business first. (Remember when your employees were first?)

In a down economy, the importance of your workforce has taken a back seat. It has. Leadership and management training was almost non-existent, retention programs disappeared, and work-life balance turned into “get-your-ass-back-to-work” balance.

That’s simple economics. When your pool of labor far outreaches your needs, the employer holds more of the power. This makes the exercise of giving people money to leave seem a little silly.

“We’re scared to go and do this”

That’s because, first, people aren’t leaving because they have no where else to go. Second, if someone sucks, I’m getting rid of them because I have 100 others waiting to take their spot.

HR Pros discount this policy. They say it’s meaningless. It wouldn’t make a difference in their environment. They have a performance management process that gets rid of ‘those’ kinds of employees.

The fact is, we are scared. We are scared to go and do this because we know the truth — that it would cause turnover that would cause our systems and processes to be taxed.

We don’t have the resources to handle it. We don’t have the leadership to handle it. We don’t have the guts to try it.

It’s the single most brilliant thing that Zappos has done in the HR space, and you’re not doing it.

This was originally published on Tim Sackett’s blog, The Tim Sackett Project.