It’s Monday morning and time to make your to-do list for the day. Following time management advice you found on the Internet, you aim to fit your list on a … Read more
Thomas O. Davenport is a senior consultant with Towers Watson , a global human resources consulting firm, based in San Francisco. Tom concentrates chiefly on helping clients improve the people-focused elements of business strategy implementation. He's also the author of two books: "Manager Redefined: The Competitive Advantage in the Middle of Your Organization," and "Human Capital: What It Is and Why People Invest It." Contact him at firstname.lastname@example.org.