Agility. Resilience. Networking across silos. Dealing with complexity and rapid change. While these skills are important in all areas of work, they’re … Read more
8 Ways to Use Soft Skills to Drive Innovation
Innovation appears in most organizations’ strategy or mission statements. But what does it actually take to achieve innovation? It takes people. … Read more
Use Today’s Crisis to Prepare for Tomorrow’s Crisis
At the beginning of 2020, few companies had a pre-established pandemic plan in place. It was a crisis that almost no one saw coming, and one that many … Read more
When Data Is Interesting But Inconclusive
It is common to have interesting but inconclusive data. If this happens at an early stage of a project, then that’s OK. Sometimes you do need to wander … Read more
A Remote Work Guide for Employee Engagement
The office birthday parties and celebrations. The office softball teams. The lunch group that discusses politics, the environment, cooking, and how to be … Read more
How to Solve Your Most Difficult Leadership and Talent Challenges
To find better solutions to your most difficult business problems, paradoxically, you don’t want to focus on solutions. Instead, you want to make sure you … Read more
Get Ready for COVID Recovery Workplace Reintegration
Some 30 to 35% of the workforce — 50 to 60 million employees nationwide — were furloughed or laid off due to the COVID pandemic within the span of mere … Read more
How HR Can Strengthen Team Alignments in the Time of COVID-19
As an HR manager, you represent the cornerstone of your company’s infrastructure. To effectively support the organization, you promote and track company … Read more
What Employee Care Post-COVID Looks Like
Now that the United States is reopening little by little, businesses must reexamine what employee care looks like. The entire world has collectively been … Read more
The Culturally Competent HR Leader
“I don’t see color.” I had to gag. Here we were, just a few HR professionals discussing racism and conscious bias, and a veteran HR professional had … Read more
The Three Essential Skills for Successful Managers
How managers operate with their team ultimately sets the tone for how employees interact with customers, and how they manage relationships both internally … Read more
Communicate Personal Loyalty As a Leader
It would be great if every organization won the heart and mind of every employee so they felt loyalty just because they got a paycheck. But of course, … Read more
4 Reflections for HR Leaders Facing Enormous Changes
Like many HR professionals, leading through COVID-19 has been one of the most difficult challenges I have seen in my 20-year career. As an Orlando, … Read more
Stop Putting Glitter on Sh*t: Get Out a Shovel
Not long ago, I was venting with my sister about work. I complained about the brutal travel schedule, the frequent logistical hiccups, and the frustration … Read more
Getting Back to Work Safely: Three Critical Barriers to Re-entry, Solved
An analysis of week-by-week workforce activity trends in the U.S. tracks a sharp and steady decline in employees clocking in for work leading up to … Read more
No Diversity Strand Is Untouched by COVID-19: Why Diversity & Inclusion Is More Important Than Ever
COVID-19 is a virus that does not discriminate and does not respect international borders. The spread of the virus has shown us that we have a lot more in … Read more
Proceed With Caution: Moving Back to Workplaces Will Come With New Challenges
In late February, just before the U.S. began shutting down, I took on a new project: helping a client develop employee communications relating to their … Read more
Trending Forward: How to Leverage the 3 C’s Into the Next Phase of Workplace Strategy
We’re in the beginning weeks of communities moving into the “new norm,” and companies around the nation are planning for what that looks … Read more
4 Examples From Leading Organizations That You Can Use to Increase Employee Confidence During COVID-19
There was no existing playbook for COVID-19. Most businesses are figuring it out on the fly, and each new week introduces shifting concerns and cultural … Read more
5 Employee Privacy Questions, Threats, and Impacts During COVID-19
The coronavirus has been spreading rapidly throughout the world, and organizations are making sure to take stringent measures to protect the health of … Read more