As Lacie and Bets step into the elevator, they begin the typical morning-commute banter, gleefully chippering away about work, career prospects and Bets’ … Read more
The Case Against Feedback
If you are a manager or someone who supports people at your work, part of your job is seeking ways to help people succeed and improve your organization. … Read more
What You Believe About Feedback Is Probably Wrong
Note: The following is an excerpt from the soon to be published book, Fair Talk: Three Steps to Powerful Feedback ∼∼∼∼∼ “Those who take management … Read more
Change Happens One Person At a Time
Hanlon’s Paradox states that the stress caused by change reduces our ability to cope with change. At the very moment we need to be open to new ideas and … Read more
OKRs Help Put Every Team On the Same Page
As an HR professional you know that an important part of a strong company culture is ensuring there is clarity and alignment across the board. This is … Read more
The 5 Wins You’ll Get From Regular Feedback
As HR, you often feel like the sole driver of performance and development processes. And while you are responsible for kickstarting a culture of feedback … Read more
What You Need to Make Your Performance Management Program Work
For a performance management system to be truly effective, everyone needs to be invested in its success. From the newest employee to the highest ranking … Read more
The Way You Do Appraisals Isn’t Working, So Change It
Performance appraisals are both one of the most crucial parts of a successful business, and one of the most ignored. On the one hand, optimistic HR experts … Read more
How a Tech-Forward Company Is Managing Performance
Here at Vulcan — the umbrella company for a host of signature entities owned by the late Paul Allen — we have a hashtag we like to use: #OnlyAtVulcan. We … Read more
3 Rules to Make Performance Management More Effective
As humans our core values define and shape us and serve as internal beacons to guide our actions and behaviors. It is the same for any organization’s … Read more
Autonomy is Key to Building an Entrepreneurial Culture in a Large Enterprise
The great paradox of success is that as enterprises get bigger and more established, they have a natural tendency to lose the very entrepreneurial edge … Read more
Overcome Your High Performer Bias to Improve Your Whole Team
Everyone loves high performers — hot shots who deliver exceptional work on a regular basis are unique. However, there’s a problem I frequently observe … Read more
How the ‘D’ Word Can Improve Performance
Sometimes saying that you are “disappointed” is a very powerful statement. Several years ago, I watched a hospital president speak with … Read more
Your Execs Are Fooling Themselves When It Comes to the Feedback Office Workers Want
Think your office workers are satisfied with the level of performance feedback they receive? Think again. New data suggests that if you’re still … Read more
10 Must-Have Features For Your Performance Management System
HR departments across nearly all industries are constantly trying to improve systems and processes to help increase employee engagement, recruit and retain … Read more
Use Feedforward to Make Performance a Partnership
You may not like getting feedback, but you can’t deny its importance. Receiving robust feedback – even when it’s negative in nature – is a key driver … Read more
When the Going Gets Tough, Here’s What to Do
Every business and staff member go through tough times that might lead to distractions, a drop in motivation or a change in priorities. The only certainty … Read more
What If Everyone Had a Personal Coach at Work?
What’s better than a performance review? If you said a poke in the eye, you’d be right there with the vast majority of workers. Kris McGuigan … Read more
How to Use Data to Improve Customer Service Performance
The relationship between increased employee engagement and a company’s revenues are strong. Multiple studies, including research from Gallup, have found … Read more
6 Steps to a More Effective Performance Management Program
Traditional methods of managing performance aren’t working anymore. Companies are moving away from traditional performance management tools, like … Read more