Here are three timely tips:
- We need to stop training employees and instead start developing them. (We train animals; we develop people. )
- Employees need to be looked at as investors. They invest time and energy and are looking for a return. I am interested in hiring only smart investors
- We need to remember that, in many cases, a dollar saved is worth more than a dollar earned. For instance, rather than trying to increase revenues, it is easier to reduce turnover, thereby lowering hiring and training costs. By doing so you will also be delighted to discover you have increased revenues because you have a team of more experienced employees. (To equal every dollar you save by cutting turnover, you’d need to sell at least $15.00 in merchandise.
This was originally published on Mel Kleiman’s Humetrics blog.