Leadership Challenges: It’s All About Critical Skills — and Gender Diversity

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Development Dimensions International (DDI) and The Conference Board have recently released a report titled Global Leadership Forecast 2014|2015.

This report, the seventh of its kind published by DDI, includes survey responses from 13,124 leaders, 1,528 global human resource executives, and 2,031 participating organizations.

The volume of respondents allowed DDI to look at findings from a variety of perspectives – multi-national vs. local corporations, spans four leadership levels and leaders/HR professionals of different genders, ages, 48 countries, and 32 major industry categories.

The report is comprehensive and contains more than one blog post’s worth of data and insight, so I’ll just pull a few of the highlights here. But if you find the data interesting make sure to take a look at the full report for more information!

Top 4 CEO challenges

Let’s start by looking at top challenges of leadership cited in the report.

According to the research, the top four CEO challenges are:

  1. Human Capital;
  2. Customer Relations;
  3. Innovation; and,
  4. Operational Excellence.

When responding CEOs were asked to identify strategies to address the human capital challenge, four of the top strategies cited included a focus on leadership:

  • Improve leadership development programs;
  • Enhance the effectiveness of senior management teams;
  • Improve the effectiveness of frontline supervisors and managers; and,
  • Improve succession planning.

Attributes of a successful leader

Though the top three cited strategies for combating the human capital challenge were to a) provide employee training and development; b) raise employee engagement, and, c) improve performance management processes and accountability, the fact that a focus on leadership was present among the top 10 strategies suggests that leaders recognize that organizations cannot develop and retain highly engaged, productive employees without effective leadership and leadership development programs.top-ceo-challenges-aug-19

CEOs surveyed also identified the leadership attributes and behaviors they perceived as most critical to success as a leader:

  • Retain and develop talent;
  • Manage complexity;
  • Lead change;
  • Lead with integrity; and,
  • Have an entrepreneurial mind-set.

Unfortunately, no more than 50 percent of leaders assessed their own readiness to address such tasks as “very prepared.” And HR leaders’ perceptions were even more grim, with only 9 percent indicating their leaders were “very ready” to address the human capital challenge.

Critical skills aren’t getting enough focus

When HR professionals were asked to rank two critical leader skills for leaders’ success in the next three years, and how much their organization’s current development programs focuses on them, the level of focus of most skills corresponded to how critical the skills were perceived to be for the future.

However, there were some interesting exceptions:

critical-skills-aug-19

As you can see in the above graphic, two skills that were listed by HR as most critical — fostering employee creativity and innovation/leading across countries and cultures — are not actually being focused on, while building consensus and commitment/communicating and interacting with others are two skills not listed by HR as highly critical to the future yet are being heavily focused on.

DDI informs us that because these are foundational skills it’s easy for HR to either overemphasize or undervalue them, which supports the data we see in the graphic.

Female leaders better financial performance

While DDI and The Conference Board’s report is chock full of fascinating data like those mentioned above, it has been getting wide attention for a particular section of the report: the section on gender diversity.

The report indicates that organizations with better financial performance have more women in leadership roles. Organizations in the top 20 percent for financial performance report 37 percent of all leaders are women vs. organizations in the bottom 20 percent, which report that only 19 percent of all leaders are women.

women-in-leadership-aug-19

While this clearly points to the positive benefits of gender diversity, at the same time, it highlights how disturbingly imbalanced the gender demographics still are when it comes to leadership.

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DDI’s survey explains this imbalance in several ways.

The power of diversity

There was no significant difference between the men and women in the study when it came to leadership skills or ability to handle management and business challenges, however, a noted difference between sexes were their levels of confidence. Women were less likely than men to rate themselves as effective leaders, as having completed international assignments, lead across geographies or countries, or lead geographically dispersed teams.

The study cites these global or more visible leadership experiences as key missed opportunities, because leaders who had access to these experiences were far more likely to be promoted and to advance more quickly in their organizations.gender-differences-aug-19

The bottom line is that this data supports what we know about diversity in its entirety: fostering and encouraging diversity in the workplace is always something to strive for as it inherently leads to more diversity of ideas, problem solving, productivity and financial success!

This originally appeared on China Gorman’s blog at ChinaGorman.com.

China Gorman

China Gorman is a successful global business executive in the competitive Human Capital Management (HCM) sector. She is a sought-after consultant, speaker and writer bringing the CEO perspective to the challenges of building cultures of humanity for top performance and innovation, and strengthening the business impact of Human Resources.

Well known for her tenure as CEO of the Great Place to Work Institute, COO and interim CEO of the Society for Human Resource Management (SHRM), and President of Lee Hecht Harrison, China works with HCM organizations all over the world to enhance their brands and their go-to-market strategies. Additionally, she serves on the Executive Committee of the Board of Jobs for America’s Graduates as well as the Advisory Boards of Elevated Careers, the Workforce Institute at Kronos, and WorldBlu. Addtionally, she chairs the Globoforce WorkHuman Advisory Board and the Universum North America Board. China is the author of the popular blog Data Point Tuesday, and is published and frequently quoted in media properties like Fortune, TLNT, Huffington Post, Inc., Fast Company, U.S. News & World Report and many others.