Seven Magnificent Ways That Executives Can Improve Engagement

Research on the ROI of employee engagement has proven time and again that organizations that create an engaging environment perform better than their competitors.

Results show that engaged companies:

  • Experience a 19.2 percent growth in operating income (over a 12-month period);
  • Grow profits as much as three times more than their competitors;
  • Have employees that are 87 percent less likely to leave the organization;
  • Have two times higher productivity; and,
  • Show as much as a 55 percent increase in customer satisfaction scores

7 ways execs can improve employee engagement

Executive leadership can improve employee engagement by implementing some of these seven simple and low-cost initiatives that will drive organizational performance.

  1. Communication efforts that connect workers with the direct results of their work;
  2. Clear vision and direction;
  3. A corporate culture that reflects and promotes a set of widely held, clear values;
  4. Inviting and acting on employee ideas and feedback;
  5. Attention to satisfaction factors such as compensation, perks, and physical security;
  6. Programs that help employees develop new skills and pursue innovative ideas without the fear of failure; and,
  7. Allowing employees to better control the conditions of their environment

Creating the right atmosphere

These initiatives work — provided they are based on an intimate knowledge of what your employees care about, what motives them, and what they hope to get from work beyond a paycheck.

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It’s the responsibility of leadership teams to create the atmosphere where employees are able to engage. There are as many strategies and tactics that can inspire employees to engage as there are different kinds of organizations, and not all need to be radical or costly.

This originally appeared on the Engagement Magic blog.

Tracy Maylett is the Chief Executive Officer of DecisionWise, and co-author of the award-winning book, MAGIC: Five Keys to Unlock the Power of Employee Engagement and The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results published by Wiley & Sons. He is responsible for guiding the overall strategy of DecisionWise, as well as leading large-scale change efforts for clients throughout the globe. Tracy has a doctorate in Organization Change from Pepperdine University, an M.B.A. from Brigham Young University, and a B.A. in Education from Utah State University. He has also received certification as a Senior Professional of Human Resources (SPHR), as well as earning SHRM-SCP credentials.