HR Insights

HR Insights

One Phrase You Never Want to Hear: Can I Be Completely Honest?

lying

Can I be completely honest with you?” is a phrase usually followed by some sh*t you don’t want to hear.

We talk about this concept a bunch in HR.

We need to tell our employees the truth about their performance. We work to coach managers of people on how to deliver this message appropriately. We develop complete training sessions and bring in “professional” communicators to help us out on the exact phraseology we want to use. All so we can be “honest” with our employees.

Can I be completely honest with you? No one wants you to be honest with them. Read more…

HR Insights

Need a Career or Job Change? The Keys to Change Are In Your Hands

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“You are so right! I do own the keys to my career! Love it!”

One of my most pleasurable activities is following up with people who have read a blog post that caused them to send a note. This response was from a Chief HR Officer who is striving to be a new style senior level HR person.

The problem is her leadership team is stuck in the old ways of HR and can’t see the forest for the trees.

In our email exchange, I used the expression “you own the keys to your career; no company ever owns that.” Read more…

HR Insights, HR Management

It’s Time For Us to Be Brutally Honest About HR

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Fast Company has a very cute article titled “Person With the Twitter Password,” and Other Brutally Honest Versions of Your Job Title.”

I smiled through “Brand Ambassador = Professional Conference Attendee,” and “Social Media Strategist = Person with the Twitter password.” I suppose that since I do not work in one of those professions, I could chuckle a bit, understanding the subtle poke at their work.

Then I came to “HR Director = Gossip Coordinator/Instigator.” Aw no;  that’s hitting below the belt. That is the antithesis of everything that anyone in Human Resources hopes to be. Read more…

HR Insights, HR Management

What Do You Do When Your Boss Is Unethical?

From istockphoto.com

The other day, someone asked me about the last time my ethics had been tested at work and how I reacted.

I wasn’t sure how to respond. It’s a good question, and I wanted to answer it. Still, I hesitated to reveal too much about some of the less-than-honest bosses I’ve reported to in the last two decades.

These are bosses who lied, gossiped about their staff to other staff, broke confidences, fudged numbers to governmental agencies, botched payroll tax withholdings and covered it up, and willfully and recklessly turned a blind eye to leadership abuse — for starters. Read more…

HR Insights, HR Management

The Video Technology Boom — Why It’s Becoming HR’s Tool of Choice

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A recent global survey, Global View: Business Video Conferencing Usage and Trends, conducted by Redshift Research on behalf of Polycom, Inc.,  dives into recent shifts in the way HR is communicating and shaping business culture.

Data for the report was collected from 1,205 business decision makers in four regions and 12 countries. Major discoveries of the report included the ways Human Resource executives perceive and are using video and video conferencing technology.

The data suggests that a move towards video provides advantages for talent management, staffing, training, productivity and flexible work enablement. Read more…

HR Insights, HR Management

The Five Traits of Truly Lousy HR Leaders

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The things you can always count on in life are: death, taxes, and a lousy HR leader in your organization.

I think I saw that on a t-shirt at SHRM National conference one year! The reality is, HR leaders are selected a little different from most leaders in our organization.

Most leadership is selected this way (right or wrong):

  1. Perform really, really well; and,
  2. Get promoted into a position of leadership, whether you can lead or not.

Read more…

HR Insights, HR Management

HR Roundtable: How HR Approaches Behavior in the Workplace

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As attendees at the April HR Roundtable in Cincinnati began to gather for the monthly forum, you could tell they were excited about this month’s topic.

We were going to be discussing “Behavior at Work and HR’s Approach.” To get the ball rolling, Steve opened with the following questions:

  1. How do you define “behavior” in the workplace?
  2. Why do HR/Supervisors/Management struggle with behavior?
  3. How can we change our perspective and approach? Read more…
HR Insights

The Trick in Dealing With Annoying Workplace Know-It-Alls

know-it-all

You may have met these people.

They sit in the stands at sporting events and tell the rest of the fans what they did or didn’t just see on the field. These clients know more about how your business back office should operate than the boss. These Know-It-Alls serve on committees and keep members deadlocked on decisions for days.

Know-It-Alls take on a tone of authority to let those around them understand that they have the final, absolute, full truth. Read more…

HR Insights, Leadership

When Saving Face Leads to Poor Decisions and Bad Leadership

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The importance of saving face in Asian cultures has been well documented, and Americans planning to work in Asia are often advised to get familiar with the concept.

But let’s be real. Americans are pretty OK with saving face, too.

A trusted boss early in my career taught me the truth of this, and I’ve been grateful ever since. Leaving people an out is often the right, wise, and humane thing to do. Read more…

HR Insights, Talent Management

Pixar and the Secrets of Managing Creative People

Creativity Inc

If you don’t find Ed Catmull’s Creativity Inc. difficult, you are not reading it right.

The book is an engaging and easy to read story; however its best lessons are subtle and challenging.

Catmull is co-founder of Pixar, the studio behind Toy Story, A Bug’s Life and Monsters Inc. He has a keen interest in simple, well-informed insights. His thoughtful revelation is that simple well-informed insights often lead you astray. Read more…