Short takes on onboarding, retention and mission statements from the Humetrics blog:
The 6 question retention survey
Here are six questions you can ask your best people to help keep them engaged and on board:
- Where do you want to be in your career 12 months from now?
- What are the two or three things that need to happen to make this a reality?
- What is standing in your way now or what obstacles do you see?
- How will you overcome what is standing in your way?
- How can I help you make this goal a reality?
- Who else can help you achieve your goal?
When you help your employees get what they want, they will unfailingly help you get what you want.
Career help for your new employee
I usually don’t do book reviews. Especially about books that are over 20 years old. But, if you have not read this book, it is a must.
If you are a fast reader, it will take about five minutes. If you are a slow reader, it will take about 10 minutes. If you have the book in front of you, most of your time will be spent turning pages.
Here is an excerpt from the book that sums it all up:You have brains in your head. You have feet in your shoes. You can steer yourself any Direction you choose.
The book is “Oh, The Places You’ll Go,” by Dr. Seuss. It’s an especially great book for new employees and college grads.
Why mission statements fail
Most employees cannot tell you their employer’s mission statement. If the rank and file don’t know what the mission statement is, what good is it? Your employees need to know what you stand for, but you have to make it easy to remember. Here are some employers who got it right:
- SAPP Bros Travel Centers: Safety; Attitude; Pride; Professionalism.
- Season’s Pizza (where “Heart” is the key word): Hard Work; Exceptional customer service; Attitude; Respect; Teamwork.
- McDonald’s (Plan to Win — the Five P’s): People, Products, Place, Price and Promotion.
If you cannot say it in six words or less, you cannot get your people to remember it. And if they cannot remember it, how can they live by it?