David C. Forman is the author of Fearless HR, President of Sage Learning Systems and former Chief Learning Officer of The Human Capital Institute. The courses he has developed and taught for HCI have been taken by thousands of HR professionals all over the world. In 2002, David worked with SHRM to create materials to support the GPHR certification program. Prior to these experiences, David spent 25 years in the training industry, working with large global organizations to improve the knowledge, skills and performance of their people. In 1984, David had the unique opportunity to work with Apple on the release of the Macintosh; and several years later to help IBM streamline and cross-train over 22,000 manufacturing employees.