HR practitioners are too much like the barber-surgeons of the Middle Ages. Reason enough for HR to be “blown to smithereens,” let alone … Read more
Beat the Competition With a Rapid Talent Allocation Plan
Rapid talent allocation could be HR’s ticket to the proverbial “seat at the table.” According to a recent McKinsey & Company survey, being fast or very … Read more
Personality Tests Can Help Managers Personalize Their Approach
Technology’s last frontier has long been understanding the nuances of human behavior, intelligence and personality traits. While we strive to improve … Read more
You Can’t Fix What You Refuse to See
“It’s unbelievable how much you don’t know about the game you’ve been playing all your life.” — Mickey Mantle Understanding what lies ahead is critical to … Read more
How High Performing Employees Can Intimidate or Inspire Others
Have you ever been in a situation where you were inspired to work harder because of a teammate or co-worker? Or felt nervous because you were worried about … Read more
Not Getting the Right Answers? Try Asking the Right Questions
Humans are curious by nature. At work, it’s normal for HR professionals, managers, and team members to ask and answer hundreds of questions a day — and the … Read more
Don’t Call It An ‘Intranet’. It’s a ‘Digital Workplace’
I attended the recent ICE Digital Workplace event in San Antonio, organized by Igloo Software, and it highlighted the slightly embarrassing fact that I … Read more
One View of How AI Is Impacting Career Dynamics
Professional careers have always had a tinge of uncertainty. However, the digital age has amplified it significantly with efficiency no longer being the … Read more
HR 101: The Importance of Workplace ‘Recess’
The old adage, “All work and no play makes Jack a dull boy,” may seem like a silly childhood chant. Yet, it’s an idea that just may save today’s HR manager … Read more
What It Takes to Build Trust On a Team
Early in my career, I believed that exceptional individual skills and hard work were the only qualities anyone needed in order to succeed. Experience … Read more
How Keeping Notes Makes Performance Conversations More Effective
Successful teams are made up of individuals with unique ambitions, strengths, and personalities. The secret to being a great leader is the ability to … Read more
Reimagining Pay for Today’s Workforce
Comprised of four or even five generations, today’s workforce is a melting pot made up of employees of all ages and demographics. It’s more diverse than … Read more
Motivating Staff the Triple ‘A’ Way
Motivating staff can be a bit of a mystery. Managers are often confused about what actually does motivate employees and even employees themselves might … Read more
How the ‘D’ Word Can Improve Performance
Sometimes saying that you are “disappointed” is a very powerful statement. Several years ago, I watched a hospital president speak with … Read more
The Importance of Resilience
Note: This article is part of an occasional series dedicated to exploring the contribution of human capital assets (people!) to the valuation of a … Read more
HR Roundtable: Is Work / Life Balance a Myth?
The topic for the July (Cincinnati) HR Roundtable seemed to fit the time of the year because we gathered to discuss – The Myth of Work/Life Balance. Each … Read more
Analytics Can Play a Key Role In Career Planning Conversations
Careers used to progress linearly. You’d start at the bottom and climb up the rungs of a clearly defined ladder until you retired, but the world of work … Read more
The Law of ‘Congruent Experience’ Is One You Should Follow
Creating a winning customer experience starts first with the Employee Experience. The customer. It’s any person or group receiving a service from … Read more
“We Have a Pay-For-Performance Program” Not!
My business career has spanned a long time and working from both sides of the desk. First as a compensation practitioner filling out survey questionnaires … Read more
How to Read the Virtual Body Language Of Remote Workers
All managers want their teams to be happy and engaged in their jobs. Unfortunately, even the greatest companies will occasionally find themselves with an … Read more